The Effectiveness of Non-Monetary Motivational Strategies on the Performance of Mbeya City Council (MCC), Tanzania

Abstract

The study investigated how non-monetary motivational factors affect job performance among employees of the Mbeya City Council. It specifically looked into the effects of recognition and reward programmes, job security, and training on job performance. A quantitative approach was employed, using a descriptive survey design to collect detailed information about a population or phenomenon. Primary data were collected through questionnaires distributed to a sample of council employees, especially revenue collectors. The data collected for 78 respondents were analysed and presented using descriptive statistics in SPSS version 22. Results indicated a positive correlation between recognition and rewards and job performance (r = 0.217, N = 78), a positive link between job security and job performance (r = 0.348, N = 78), and a significant relationship between training and job performance (r = 0.640, N = 78). The study suggests that the Tanzanian government should develop labour policies that emphasise
addressing both monetary and non-