Published: 2026-10-02

Articles

Effects of Advanced Office Technologies in the Secretarial Profession on Organisational Operations in Tanzania

John Julius Nzunda

1-13

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Centralising Recruitment in Tanzania’s Public Service: A Critical Assessment of the PSRS Legal Framework and Implementation Outcomes

John Stephen

14-29

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Assessment of the Relationship Between Elected Political Leaders and Public Servants and its Impact on Service Delivery: Evidence from Masasi District, Tanzania

Gasper Tryphon Kisinza, John Julius Nzunda

30-43

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Examining Regulatory Compliance in E-Records Management in the Selected MDAs and LGAs in Tanzania

Lameck Sospeter Kashaija, Esther Ndenje Sichalwe, Emmanuel Frank Elia

44-58

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Policies, Standards, and Guidelines for Managing E-HRM Records in the Public Sector: Evidence from the RAS Office in Tabora

Eliamani Mathayo Lukumay, Abdul Omar Maziko, Faraja Ndumbaro

59-72

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Implementation of Competency-Based Curriculum (CBC): Experiences from Uyui Secondary School, Tanzania

Michael Fredrick Mgongo

73-84

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Examining the Contribution of Office Management Secretary in Enhancing Organisation Performance: A Case Study of Singida Municipality

Mhija Nkwabi Ng’wanakilala

85-95

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Between Policy and Practice: Challenges of Implementing Student Records Retention and Disposal Schedules in Tabora Municipal Secondary Schools

Musa Manyangu Migabo

96-108

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ICT Infrastructure Readiness and Stakeholder Trust in E-Government Systems: Evidence from Local Government Authorities

Andrew Msagamas, Grace Michael Mushi

109-122

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Financial Technology Adoption and SME Access to Financial Services: Insights from Tabora Municipality, Tanzania

Dionysius Joseph Msilikare

123-138

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Assessment on the Use of Keyword Classification Scheme in the Management of Local Government Records in Tanzania: A Case Study of Singida Regional Administrative Secretary Office

Cecylly Cornelly Ngudungi

139-152

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Employees’ Communication Skills and Customer Satisfaction: The Mediating Role of Service Quality in Private Tour Companies in Arusha

John Julius Nzunda

153-167

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The Causes of Negative Perception Towards Human Resource Department Personnel: A Case Study of Tanzania Public Service College (TPSC), Mtwara Campus

Rachel Wilfred Kimaron

168-179

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Barriers to Complaints Among Public Primary School Teachers in Tanzania: A Case of Dar es Salaam City Council

Rahel Nasoni Mkoma, Lucy Wilfred Kessy

180-189

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Bridging Traditional Skills and Technology: Transforming Secretarial Practices for Modern Organisations

Rahma Abdulrahman Mabrouk

190-204

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Electronic Records Governance in Tanzania: Legal, Policy and Institutional Challenges at the Rural Energy Agency

Salim Yarabi Ally

205-213

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Women’s Participation in Leadership Positions in Tanzanian Local Government Authorities: Structural, Institutional, and Socio-Cultural Determinants in Singida Region

Emmanuel Tandika, Martin Fute, Karolina Chaligha, Mgeleka Ngasa, Wanduva Leo

214-229

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The Application of Legal Frameworks in Enhancing Electronic Records Management at the Singida Regional Office, Tanzania

Grayson Herman Msakila

230-245

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